Arrival at hotel, warm and welcoming, greeted with haggis ball and a mini drink. Room had everything we needed including safe and a mini fridge. Shower and bath in bathroom excellent. Loved the extras including, coffee machine, chocolates and massage soap. Great location easy to walk to the tram for the city. Had room service which was delivered quickly and was delicious. Free car parking, we had no issues but not secure.
Julie
avril 2025
We loved the friendly front of house. Especially Chris he was great. He welcomed us with a warm smile and was very informative about things to do during our stay. We found it easy to chat to him. He was engaging and asked each time we saw him, what were our plans or how was our day. The hotel was lovely, the design and the room we stayed in was well put together. We enjoyed the location being away from the hustle and bustle of Edinburgh. The city center was easily accessed as the tram stop was located around the corner from the hotel and a tram direct every 6 minutes meant not waiting around. The little larder in Edinburgh do a lovely gourmet porridge. 😊 We also enjoyed an evening at the bar, the drinks were top quality including the cocktails !!!. We would quite happily come stay at Malmaison again.
Hannah
février 2025
The location is great for Edinburgh free parking is a real bonus , we left the car at the hotel and took the tram which is around the corner The Shore tram stop to Princess Street the heart of Edinburgh journey approximately 25 minutes. I booked a standard twin room for me & my sister I didn’t realise that standard rooms all have the shower over the bath. We were allocated a lovely room however I have mobility issues my fault entirely I should’ve informed the hotel before arriving. I phoned reception and they were excellent very accommodating they agreed to move us to another room with a walk in shower so much better for me. A lovely member of staff showed us the new room as they were fully booked it was the only room available with a queen bed which was the compromise that we decided to make in order to have a walk in shower on initial inspection the room looked great so we gladly agreed to swap rooms. The power shower was amazing rain shower and hand held shower head however the bathroom door didn’t close properly it had swollen after painting and needs attention no problem for us as we are sisters, the shower also didn’t drain very well the drain needs cleaning out, a minor issue I suppose however there were ring stains on the wooden furniture and marks ( possibly burn marks) on the long leather seat under the mirror. I was quite disappointed as I stay in a lot of luxury hotels in standard rooms and I felt this was a real shame as I was supposed to be treating my sister to a little luxury for a couple of nights I now realise that I should have upgraded to a superior room I suppose I just thought that a standard room at a Malmaison hotel wouldn’t have maintenance issues to be honest. Years ago I was a housekeeper in a 4 star hotel in Amsterdam and room maintenance was a number 1 priority. I have to say though the rest of the hotel was lovely the staff are great very welcoming and the food is delicious we booked half board and all the meals were amazing.
Elaine
avril 2025
The room was great, spacious with a very comfortable bed and bed linen. The bathroom also was spacious enough with plenty of storage. It is all very conveniently located and exactly what we required from an accommodation perspective.
Lyn
janvier 2025
An attractive building in an excellent location in Leith, a short distance from the nearest tram stop, which will take you into Edinburgh or to the Royal Yacht Britannia. Excellent free parking at the rear with lots of spaces. We were greeted warmly by the receptionist, who was very helpful. The downstairs area of the hotel is nicely decorated with a good ambience. The rooms are clean and stylish with comfortable beds. The bar has a nice atmosphere with a good range of cocktails.
Alison
avril 2025
Very nice, clean room with reaching views. Was within walking distance to Royal Yacht and also tram very near to catch into city centre
Amanda
février 2025
A waterfront location in Leith. While not a city centre location the tram service is less than 5 minutes walk from hotel and costs just £2 for a ride into city centre. Relatively quiet but there are plenty of restaurants and bars within easy walking distance. The hotel is very comfortable, and I was able to upgrade my room to a suite for about £33 per night. The room was large and comfortable. The bar and restaurant are not as glamorous as some Malmaison's I have stayed at but very good nevertheless. THe food and drinks are reasonably priced and good quality.
Paul
décembre 2024
Smoth Check-in and Check-out. Spare towels and pillows available for use in the room already. Room service menu was available. Free drink offered at check-in for giving up room cleaning service to be more eco friendly which i thought was a nice touch and as i was was travelling alone, i took advantage of this. Good Hot and Cold breakfast opions available.
Ian
janvier 2025
Free car parking for a good standard hotel is hard to come by, so is a definite plus. The staff were very helpful and always said hello in the passing. When we made a request to the front desk it was attended to within minutes, which was also most helpful. Hotel was clean and has a lovely waterfront location. Easy access to good public transport into the centre of Edinburgh. Comfortable bed and pillows.
Michael
avril 2024
I thought the location and the building itself were fantastic. I loved the bed in our room Restaurant and chap working there early Friday night provided a great experience which is in stark contrast to the Bar Manager in the bar completely ignoring us because he had dropped something behind the bar instead of putting focus on a quick explanation of what he needed to do. Just looked surly and walked into back room behind bar. This was 6pm.on Friday btw.
Jamie
décembre 2024